Network Tokenisation

This document will guide you on how to correctly setup and use Network Tokens via PowerBoard.

What are Network Tokens?

Network tokens serve as payment credentials that can replace PANs for online transactions. PowerBoard partners with card networks such as Visa and Mastercard to convert a user's repository of PANs into network tokens. These tokens are kept up-to-date, even if the underlying card information changes. For example, if a customer loses their card, PowerBoard receives a notification from the network and updates the token directly, ensuring it continues to function without requiring the customer to update their payment details.

Value Proposition

• Enhanced Security: Tokens replace sensitive card details, reducing the exposure of actual card information.
• End-to-End Encryption: Ensures data security throughout the transaction process, from the checkout to backend systems.
• Support for Various Payment Methods: Network tokenisation supports online e-commerce and mobile payments.
• Scalability: Easily scales to handle increasing transaction volumes as businesses grow, without compromising security.
• Lower Fraud-related Costs: Reduces costs associated with chargebacks, fraud investigations, and other fraud-related expenses.
• Increased Consumer Confidence: Enhanced security measures boost customer trust in the merchant’s payment systems, leading to higher satisfaction and loyalty.
• Card Lifecycle Management: Automated issuer updates keep network tokens up to date, reducing friction for customers in subscription and returning customer scenarios.

How to register to use Network Tokens

Network Tokenisation is not enabled on your PowerBoard Merchant Account by default. If you wish to register for Network tokens you can do so by reaching out to our Tech Care team who can assist you in registering for Network tokens with the required Schemes.

To get in contact with our Merchant Support team you can:

• Call PowerBoard Merchant Support on 1800 230 177 options 1-3-1, Monday-Friday, 7am-7pm Australian Eastern Standard Time zone (GMT+10)
• Email the support team at [email protected].

Registration times for network tokens vary between the Card Schemes and may take up to a total of 5 business days to complete.

Next Steps

Once Network Tokens has been enabled on your PowerBoard account, you can begin developing them into your Powerboard integration.