Network Tokenisation

This document will guide you on how to correctly setup and use Network Tokens via PowerBoard.

What are Network Tokens?

Network tokens are used in online transaction processing and replaces the users card details (FPAN) with a unique identifier which can be used to process payment without exposing the merchant to raw card data. PowerBoard has developed a solution that works with MasterCard and VISA to ensure that card details that are associated with a Network Token are kept up-to-date from the card schemes even when the underlying card information changes. For example, if a customer reports their card as lost, PowerBoard receives this notification from the card scheme and will update the network token directly with the new card details, ensuring the customers payment details are kept up to date.

Value Proposition

• Enhanced Security: Tokens replace sensitive card details, reducing the exposure of actual card information.
• End-to-End Encryption: Ensures data security throughout the transaction process, from the checkout to backend systems.
• Support for Various Payment Methods: Network tokenisation supports online e-commerce and mobile payments.
• Scalability: Easily scales to handle increasing transaction volumes as businesses grow, without compromising security.
• Lower Fraud-related Costs: Reduces costs associated with chargebacks, fraud investigations, and other fraud-related expenses.
• Increased Consumer Confidence: Enhanced security measures boost customer trust in the merchant’s payment systems, leading to higher satisfaction and loyalty.
• Card Lifecycle Management: Automated issuer updates keep network tokens up to date, reducing friction for customers in subscription and returning customer scenarios.

How to register to use Network Tokens

Network Tokenisation is not enabled on your PowerBoard Merchant Account by default. If you wish to register for Network tokens you can do so by reaching out to our Merchant Support team who can assist you in registering for Network tokens with the required Schemes.

To get in contact with our Merchant Support team you can:

• Call PowerBoard Merchant Support on 1800 230 177 options 1-3-1, Monday-Friday, 7am-7pm Australian Eastern Standard Time zone (GMT+10)
• Email the support team at [email protected].

Registration times for network tokens vary between the Card Schemes and may take up to a total of 5 business days to complete.

Next Steps

Once Network Tokens has been enabled on your PowerBoard account, you can begin developing them into your Powerboard integration.